About

For more than 40 years, Goldman Sloan Nash & Haber (GSNH) LLP has helped leading businesses, entrepreneurs and individuals successfully navigate the maze of corporate & commercial law to help protect and grow their businesses. Our mid-sized law firm is based in downtown Toronto and provides advice across all major practice areas.

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Who We Are

For more than 40 years, Goldman Sloan Nash & Haber (GSNH) LLP has helped leading businesses, entrepreneurs and individuals successfully navigate the maze of corporate & commercial law to help protect and grow their businesses. Our mid-sized law firm is based in downtown Toronto and provides advice across all major practice areas including:

Our Approach

As a mid-sized law firm, we are committed to providing the personalized service of a boutique law firm with the sophistication of a larger law firm.

Whether your business is going through a time of growth or challenge, we use our legal expertise to help steer you to where you need to go. We provide strategic and practical counsel to help position your company competitively and out of unnecessary conflict.

Our lawyers take the legal matters that our clients entrust to us and the success of their businesses very seriously. We know how our client’s corporate and commercial businesses work, understand what drives their industries and what impacts their business. We offer creative business solutions, are results-focused & instill confidence in our clients by our expertise. These characteristics continue to earn us a reputation as trusted and respected legal counsel.

For complex or interdisciplinary matters, our collective knowledge is formidable. In fact, our clients benefit from the combined experience and shared resources of our legal teams who come together to provide practical solutions to multi-faceted legal issues.

Our Clients

We pride ourselves on our long-standing client relationships and loyalty which are rooted in our tradition of providing personalized service. We understand that every client and business need is unique and genuinely dedicate ourselves to the highest quality of service.

Our People

In today’s highly competitive corporate and commercial environment, it is essential to retain the right lawyer to help you achieve financial success. Goldman Sloan Nash & Haber LLP (GSNH) offers lawyers who can help advance your company or personal goals while protecting you against challenges and legal attacks.

We are results-focused, good listeners and we pro-actively take the time to understand your objectives, your obstacles and determine how to leverage opportunities, untangle your problems and chart the best path forward to optimize your company’s performance.

Our collective knowledge is formidable for complex or interdisciplinary matters and, in fact, our clients often benefit from the combined experience and shared resources of our legal teams who come together to provide practical solutions to multi-faceted legal issues.

We pride ourselves on our long-standing client relationships and loyalty which is rooted in our tradition of providing personalized service. As a mid-sized law firm, our clients enjoy the benefit of receiving thorough, personal attention and a quick response to their changing needs.

International Scope

Jacob Associates

Jacob Associates is the leading German law firm providing advice on Canadian law. Founded in 1996 as the first law firm in Germany to combine in-depth knowledge and experience in German law with expertise in Canadian and Commonwealth law.

We build a bridge between the German and Anglo-Canadian legal systems.

LAWorld

LAWorld is an international legal network of independent mid-sized law firms covering commercial centres around the world. As a member, GSNH provides clients with instant access legal advice worldwide.

Quality legal advice anywhere in the world.

Our Culture

It is our culture to work closely with our clients in a personalized manner to understand all of their unique legal needs and to keep them informed of developments that may affect them. To assist clients in achieving their business objectives, we provide legal expertise in a cost-effective & time sensitive manner. GSNH is committed to our long standing values of integrity, respect, professionalism, teamwork and in a collegial environment.

Accessibility Policy

This accessibility policy outlines the actions that Goldman Sloan Nash & Haber LLP (the “Firm”) has put in place to improve opportunities for individuals with disabilities and has implemented in accordance with the time frames set out in the Integrated Accessibility Standards under the Accessibility for Ontarians with Disabilities Act (“AODA”). The policy will be reviewed every five years.

Ontario has strict laws to improve accessibility for people with disabilities. We all need to understand and adhere to the standards that relate to providing goods and services to customers with disabilities.

This policy covers the accessibility standard for customer service and the Firm’s commitment to excellence in serving all customers including people with disabilities.
We also support the goal of the Ontario government to make Ontario barrier-free by 2025 and its implementation of accessibility standards for persons with disabilities, as detailed in AODA.

The accessibility standard is a set of guidelines that the Firm must follow to identify, remove, and prevent barriers for customers with disabilities.

Guiding Principles

• Dignity and Independence: Our goods or services must be provided in a manner that respects the dignity and independence of persons with disabilities.
• Integration: The provision of goods or services to persons with disabilities and others must be integrated unless an alternate measure is necessary, whether temporarily or on a permanent basis, to enable a person with a disability to obtain, use or benefit from our goods or services.
• Equal Opportunity: Persons with disabilities must be given an opportunity equal to that given to others to obtain, use and benefit from our goods or services.

Procedures and Guidelines

To support this policy’s guiding principles and requirements, the Firm has developed procedures and guidelines in the following areas:

• Provision of goods and services to persons with disabilities.
• Communication with persons with disabilities.
• Assistive devices.
• Support persons and service animals
• Disruptions in services.
• Training.
• Customer Feedback.
• Location and notice of availability of documents and document formats.

Provisions of Goods & Services

The Firm will make every reasonable effort to accommodate persons with disabilities following this policy’s guiding principles.

Communication

The Firm will consider a person’s disability when communicating with them, with the end goal being to communicate in an effective way. Where possible and helpful, the Firm will ask persons with disabilities directly how best to communicate with them.

The following are examples of additional optional measures that may be implemented by the Firm as alternate formats of communication:

• Large print for those who have limited vision.
• Audio format such as cassettes or digital audio format.
• Braille that may be used by those who are blind or deaf-blind.
• Videos that may be helpful to those with certain learning disabilities.
• Easy-to-read, simplified summaries of materials for those with developmental or intellectual disabilities.
• Alternate services or channels of communication, such as offering phone service rather than in-person service or providing email rather than postal notices.
• New website created in 2021 in accordance with Web Content Accessibility Guidelines (WCAG) 2 requirements (success criteria) and techniques. As technology changes and new content and features are developed, we will continue our efforts toward making the Firm accessible to everyone.

Assistive Devices

The Firm will ensure that we’re prepared to serve clients with various assistive devices that may be used by persons with disabilities while accessing our goods and/or services, provided the accommodation does not present a safety hazard, in which case employees will make every reasonable attempt to accommodate all individuals.

The Firm allows and welcomes all forms of assistive devices on our premises. This may include for example, the use of walkers or oxygen tanks.

Service Animals

The Firm allows and welcomes customers with disabilities and their service animals, provided the accommodation does not present a safety hazard or is otherwise excluded by law, in which case the Firm will make every reasonable attempt to accommodate all individuals.

Service animals and support persons are permitted to together enter our premises that are open and accessible to third parties or the public, and in all situations where a disabled customer requires the service animal and support person to access the Firm goods and services.

If it’s not readily apparent that the animal is a service animal, the Firm may ask the client with disabilities for a letter from a professional health practitioner confirming that they require the animal for reasons relating to the disability.

It’s the client or visitor’s s responsibility to ensure that their service animal is always in control.

Support Persons

• The Firm allows and welcomes people with disabilities and their support persons.
• Support persons are permitted to enter our premises that are open and accessible to third parties or the public, and in all situations where a disabled customer requires the support person to access the Firm goods and services.

The Firm may require a customer with a disability to be accompanied by a support person where it’s necessary to protect the health and safety of everyone on the premises.

Before making a decision to require a support person, the Firm will:

• Consult with the person with a disability to understand their needs.
• Consider health or safety reasons based on the available evidence.
• Determine if there’s any other reasonable way to protect the health or safety of the person or others on the premises.

A person with a disability who is accompanied by a support person will be allowed to have that person with them on firm premises. The Firm will notify clients of this through a notice posted on our premises and a disclaimer on our website.

Disruption of Services

The Firm provides the following facilities or services that are crucial to some persons with disabilities to enable them to use or benefit from our goods or services:

• Elevator access to our floors.
• A ramp and power-operated doors on our main floor and in our washrooms.

Persons with disabilities often go to a lot of trouble to visit our premises or access our goods or services, such as booking accessible transit or other arrangements that require additional effort and planning.

As such, if the Firm encounters any disruption to our facilities and services that are in place for persons with disabilities or if our premises can’t be opened to the public for some reason, the Firm will ensure the following:

• Notice of the disruption is provided to the public, including:
  o Information about the reason for the disruption.
  o The anticipated duration.
  o A description of alternative facilities or services, if any, that are available.
• As soon as we’re aware of an interruption, a notice will be posted in a conspicuous place on our premises and on our website.

Training

The Firm will ensure that everyone receives training about the provision of our goods or services to persons with disabilities.
The training will include a review of the purposes of the AODA, and the requirements of this regulation and instruction about the following matters:

• How to interact and communicate with persons with various types of disability.
• How to interact with persons with disabilities who use an assistive device or require the assistance of a service animal or the assistance of a support person.
• How to use equipment or devices that may be available on our premises, and that may help with the provision of goods or services to a person with a disability.
• What to do if a person with a particular type of disability is having difficulty accessing our goods or services.
• The training will be provided to each person as soon as practicable after they’re assigned the relevant duties.
• Training will also be provided on an on-going basis in connection with changes to the policies, practices and procedures governing the provision of goods or services to persons with disabilities.
• The Firm will keep records of the training provided under this section, including the dates on which the training is provided and the number of individuals to whom it’s provided.

Client Feedback

Clients who wish to provide feedback regarding the way the Firm provides services to clients with disabilities can contact the Firm’s HR/Operations Manager, who can be reached at the following contacts:

• Email: messiha@gsnh.com
• Telephone: 416-597-9922 ext 364
• Fax: 416-597-3370

The feedback process will be provided or arranged in such a way to accommodate accessible formats and communication supports, upon request. This may include a request for Firm members to complete and submit the feedback form on behalf of a client.

• All feedback will be directed to the HR/Operations Manager.
• Clients can expect to hear back from the Firm in five business days.

Notice of Availability of Documents & Document Formats

The Firm ensures that persons to whom we provide services are aware that our policy documents required by the AODA are available upon request.

This notice is provided by posting this information in a conspicuous place as follows:

• On Firm premises on the Health & Safety Board (17th floor kitchen).
• On the Firm website “Contact Us” page here.

If a client with a disability requests our policy, the Firm will provide the information in a format that considers the person’s disability. The Firm will work with customers/clients to find a format that’s accessible for them and will be provided in a format agreed to by all parties.

For example, the Firm may direct customers/clients to our accessible website or read the content of the document to them aloud.

Resources

It’s the Firm’s intention that this policy is compliant with Ontario law.

•  https://www.ontario.ca/page/accessibility-laws